New Monthly Sales Blog and Video White Board Business Operations Series Launched by Continuum

Posted by Continuum Staff

Nov 06 2014

New Series, “Chump Change: Lighthearted Sales Commentary for MSPs” by Mike Schmidtmann and “Continuum Coach’s Corner” by Raymond Vrabel to Help MSPs Increase Revenue and Profitability

BOSTON – Nov. 6, 2014Continuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, has launched a new monthly sales blog as well as video white board business operations series in efforts to continuously provide its Managed Services Provider (MSP) partners with valuable content to help them increase revenue and profitability. The new blog series, “Chump Change: Lighthearted Sales Commentary for MSPs,” is authored by Mike Schmidtmann, Peer Group Facilitator and Business Coach at 4-Profit, a technology focused advisory services company working exclusively with channel-centric solution providers, manufacturers and distributors. The video white board series, “Continuum Coach’s Corner,” is hosted by Raymond Vrabel, Director, Technical Account Management at Continuum.

“With Mike Schmidtmann’s monthly column, we aim to help MSPs recruit and support a more productive and talented sales team, the cream of the crop, by pointing out common pitfalls and areas for improvement,” said Jeanne Hopkins, SVP, Acquisition & CMO at Continuum. “By providing viewers the building blocks and core fundamentals associated with KPI metrics, pricing, contracts and more that can get lost when trying to maintain business operations, our Continuum Coach’s Corner video series furthers our commitment to provide MSPs content-rich, thought-leadership resources to grow their managed IT services businesses.”

Mike Schmidtmann’s first blog, “How to Write a Terrible Employment Ad: Keys to Attracting the Cream of the Crap,” humorously advises against ads that are too self-promotional, filled with meaningless buzzwords, don’t communicate the benefits of employment to applicants and contribute to the hiring of “swivel chair salespeople.” Over 25 years of experience with building high performance sales teams in the IT and telecommunications industries, Mike is the author of the “Talent Rules” series, a complete guide for sourcing, screening and hiring productive sales people. Mike presented, “Keys to Attracting and Retaining Good Sales Talent,” at Navigate 2014, Continuum’s first user conference, Sunday, September 21 – Tuesday, September 23, 2014 in Boston.

To view the blog, visit:

Mike Schmidtmann is hosting an upcoming webinar, “Keys to Attracting and Retaining Good Sales Talent,” on Thursday, November 13, 2014, 2:00 p.m. – 3:00 p.m. EST. Hundreds of thousands, sometimes millions of dollars are at stake when it comes to good and bad sales hires. In this session, Mike defines the tangible costs of bad hires and the upside of great ones, providing examples of effective incentive programs and sharing tips on how to help your sales team achieve success and making your business more profitable. Register at:

In the first episode of Continuum Coach’s Corner, “KPIs You Should Be Tracking,” Raymond Vrabel reviews three Key Performance Indicators (KPIs) MSPs should be tracking and how to obtain them. In today’s increasingly data-driven business landscape, everything is measurable. Businesses with a strong analytics program in place have a significant advantage over those that do not. Raymond manages Continuum's Technical Account Management team which supports over 3,500 partners worldwide. He has over 13 years of experience in the IT industry, specializing in managed IT services, disaster recovery and cloud solutions.

To view the first episode of Continuum Coach’s Corner, visit:


Tracy Wemett

About Continuum Managed IT Services

Continuum is the technology industry's only channel-exclusive provider of fully integrated managed IT services, allowing its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops and other endpoints for small-and-medium-sized businesses. Continuum’s SaaS and IaaS-based management platforms enable MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructurefrom a single pane of glass, all backed by an industry–leading network operations center (NOC) and Service Desk. MSPs leverage Continuum’s pay-as-you-grow business model to scale IT services without committing to long-term contracts and to reserve in-house staff for strategic initiatives. The company employs 800 professionals worldwide, supports over 3,400 partners and monitors over half a million endpoints. For more information, visit follow us on LinkedIn and Twitter @FollowContinuum.