MSPs Choose Continuum RMM as the "Gold Standard"

Posted by Continuum Staff

Jul 01 2013

More than 1,000 participate in survey ranking Continuum as "Best Vendor" for remote monitoring & management and backup & disaster recovery solutions

BOSTON, July 1, 2013 - Managed services providers (MSPs) nationwide now have further validation of their best vendor partner for both remote monitoring and management (RMM), and backup and disaster recovery (BDR) solutions. Continuum offers the industry's only unified managed services solution that encompasses remote monitoring and management RMMand backup and disaster recovery BDR - all integrated with a network operations center (NOC) and U.S.-based Service Desk - received coveted Gold and Silver honors in RMM and BDR, respectively, based on respondents surveyed in the ChannelPro 2013 Readers' Choice Awards.

Readers of ChannelPro: The Insider's Guide to SMB were invited to participate in the channel's only SMB-focused Readers' Choice Awards by casting votes for the most SMB- and partner-friendly products, technologies, services, programs, and professional organizations in the channel today. For each category, readers were asked to select the option that best satisfies the unique business requirements, work styles, and budgets of their small and midsize clients, as well as those that best serve their own partner organizations.

“Our readers are as passionate and selective about the tools they choose for their businesses as they are about the solutions they recommend to their SMB clients," said Cecilia Galvin, executive editor of ChannelPro-SMB. "It was gratifying to see such a high level of participation in the survey on the part of our readers, which helps us compile the only rankings of this kind for SMBs and the channel pro organizations that serve them."

The multiple-choice survey, which provided space for write-in responses, was fielded in Q1 of 2013 and drew participation from more than 1,000 VARs, managed services providers (MSPs), solution providers, systems integrators, custom builders, and IT consultants in the channel. Gold, silver, and bronze winners and finalists are named in each category.

"For IT service providers to hold our RMM and BDR solutions in such high esteem is truly rewarding. We believe this recognition is a direct result of us actively listening to feedback from our partners and responding with best-in-class functionality and innovative programs that meet their needs," said Michael George, CEO of Continuum. "Partner satisfaction is extremely important to us and we will continue to invest heavily in listening and learning and developing high-value offerings that accelerate the growth and profitability of our partners."


About The ChannelPro Network

ChannelPro-SMB provides targeted business and technology information for IT channel partners who serve small and midsize businesses. Via a monthly magazine and associated online properties, ChannelPro-SMB delivers expert opinion, analysis, news, product reviews, and advice vital to a reseller's business success. Perspectives from VARs, vendors, distributors, and analysts are spotlighted daily. No other media company focuses on the small and midsize marketplace like ChannelPro-SMB. More information is available at

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About Continuum

Continuum empowers managed IT service providers, giving them the technology platform, services and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients’ IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s R1Soft product line. For more information, visit or and follow on LinkedIn and Twitter @FollowContinuum.