Growth Achievement Partners Outlines How MSPs Can Achieve 60 Percent Margins with Managed IT Services at Navigate 2014 by Continuum

Posted by Continuum Staff

Sep 17 2014

GAP’s Chris Ryne and Mitch Morgan Present Managed IT Services Business Model for MSPs at Continuum’s User Conference – September 21-23, 2014 – Boston

BOSTON – Sept. 17, 2014Continuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, welcomes Chris Ryne and Mitch Morgan, Principals of Growth Achievement Partners (GAP) to the speaking agenda at Navigate 2014, the company’s first user conference, Sunday, September 21 – Tuesday, September 23, 2014, at the Seaport Hotel in Boston. Co-presenting, “Managed IT Services Business Model: Maximize Your Profits and Optimize Your Business Value,” they are outlining the first of its kind, revolutionary business model, “Managed IT Services Business Model Report,” co-authored by Continuum and GAP, that allows MSPs to achieve 60% margins with managed IT services.

“The changing landscape in the SMB world has provided both a challenge and an opportunity at the same time,” said Chris Ryne, Principal of GAP. “Moving forward, IT services offers a big potential for MSPs and well as office equipment dealers because it’s scalable and it generates high, recurring margins. Navigate 2014 is going to be a great forum for MSPs and office technology dealers looking to quickly build a profitable managed IT services business to learn the latest in technology and network with key players.”

The session covers key benchmarks to ensure success including staff productivity, contract profitability/expansion, margin goals, product/services mix, traditional P&L metrics and even pipeline metrics and sales closing targets. The Managed IT Services Business Model provides the template for financial performance, as well as the tools for establishing targets for consistent success and ongoing improvement. 

“We are delighted that Chris and Mitch are sharing the fastest, surest way for MSPs and office equipment companies to capitalize on the rapidly growing $100+ billion managed IT services market at Navigate 2014,” said Michael Amiri, Director, Office Equipment Industry at Continuum.

Mitch Morgan is Principal of GAP, an internationally recognized consulting firm that advises businesses on strategy, operations, sales, organizational development and the impact of emerging technologies on their operations. In his 20+ year career, Mitch has built and successfully sold a regional technology services firm and built a $400 million North American wide IT services business through acquisitions and organic growth. Chris Ryne’s experience includes a successful track record in technology sales, operations, management and strategic planning as he built a multi-million dollar technology services business unit within a Fortune 500 company. The pair co-founded GAP in 2010. 

Navigate 2014 is an educational and training event to help the industry’s top MSPs and IT resellers maximize their investment in Continuum’s managed services platform and grow their IT services business. In addition to offering product training on the right solutions, unlike other user events, Navigate 2014 includes 40+ sessions with actionable insights into business strategy and economic models, sales and marketing, and service delivery optimization as well as opportunities for peer-to-peer collaboration. For more information about the event, visit:

For the latest updates on Navigate 2014, follow #nav14 on Twitter.

For more information on how office equipment dealers can accelerate entry into managed IT services, visit:

About Continuum Managed IT Services

Continuum is the technology industry's only channel-exclusive provider of fully integrated managed IT services, allowing its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops and other endpoints for small-and-medium-sized businesses. Continuum’s SaaS and IaaS-based management platforms enable MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructurefrom a single pane of glass, all backed by an industry–leading network operations center (NOC) and Service Desk. MSPs leverage Continuum’s pay-as-you-grow business model to scale IT services without committing to long-term contracts and to reserve in-house staff for strategic initiatives. The company employs 800 professionals worldwide, supports over 3,400 partners and monitors over half a million endpoints. For more information, visit follow us on LinkedIn and Twitter @FollowContinuum.