CRN Recognizes Continuum’s Dee Zepf as One of the Top Women of the Channel

Posted by Continuum Staff

Jun 17 2013

BOSTON - Continuum, a leading provider of remote monitoring and management (RMM) and backup and disaster recovery (BDR) solutions, announced today that Dee Zepf, vice president of product management and technical services, has been recognized by UBM Tech Channel's CRN as one of the top Women of the Channel. CRN’s annual list recognizes nearly 300 female executives across vendor channel organizations, distributors, and solution providers for their accomplishments over the past year. These women represent a shift in the traditionally male-dominated technology industry.

Among her many accomplishments last year, Zepf helped improve Continuum’s Net Promoter Score (partner satisfaction rating) by 40 points, a fantastic improvement that has eliminated customer churn and attracted an entirely new category of advanced managed services providers (MSPs) to Continuum’s partner program. Zepf also spearheaded the company’s aggressive product release cycle. Working closely with Continuum’s Partner Advisory Council, which she organized, Zepf incorporated many of the council’s suggestions into new features that helped expand device support, improve ease-of-use, and enhance service delivery – all of which helped create new revenue opportunities for Continuum’s partners.

"We honor and congratulate this list of influential women who are dedicated to supporting the mission of the channel," said Robert Faletra, CEO, UBM Tech Channel. "For years, we have identified and celebrated the women who have made an indelible mark on the technology industry through unmatched innovation and razor focus on meeting the needs of the IT channel community."

"Dee brings a wealth of experience and creativity to the Continuum executive team and our MSP partners," said Continuum CEO Michael George. "I’ve had the distinct pleasure of working with her for many years, both at Continuum and a prior organization known for its product innovation. Dee stands out for many reasons including her passion for getting things done regardless of the challenges or circumstances, and her keen insight into customer needs. It’s great to have such strong leadership supporting our growth and success.

A special feature of the Women of the Channel is in the June issue of CRN magazine and expanded coverage of The 100 Most Powerful Women of the Channel will be featured online at

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Alex Jafarzadeh
March Communications

About Continuum

Continuum empowers managed IT service providers, giving them the technology platform, services and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients’ IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s R1Soft product line. For more information, visit or and follow on LinkedIn and Twitter @FollowContinuum.