Continuum Selected by BSM Readers for Product Reliability and Channel Friendliness in Remote Monitoring and Management Category for Second Year in a Row
BOSTON – Jan. 5, 2015 – Continuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, has been selected by Business Solutions Magazine’s subscribers as one of the Best Channel Vendors in the category, “Remote Monitoring & Management” for the second year in a row. Continuum’s intelligent Remote Monitoring and Management (RMM) platform offers proactive problem resolution for the small and medium sized business clients of the company’s Managed Services Provider (MSP) partners. Continuum’s RMM is backed by an industry leading Network Operations Center (NOC) staffed by 520 technicians who resolve thousands of alerts 24x7x365.
In September 2014, BSM conducted a Web-based survey of VAR, MSP and ISV subscribers where they rated vendor partners on a scale of 0 (worst) to 5 (best) in seven categories including Service/Support, Channel Friendly, Channel Program, Product Features, Product Reliability, Product Innovation and Adequate VAR Margins. Continuum scored highest in the Channel Friendly and Product Reliability categories with an overall rating of 4.07. The survey listed 80 vendors in total.
This is the 7th annual survey and subsequent report for BSM with the first report published in 2009. For more information on BSM’s Best Channel Vendors 2015 - Business Continuity/BDR, Network Security, PSA & RMM Report, visit: http://www.bsminfo.com/doc/best-channel-vendors-business-continuity-bdr-network-security-psa-rmm-0001.
For more information on Continuum’s RMM, including a trial, visit: http://www.continuum.net/solutions/rmm-software/remote-monitoring-and-management