Continuum Rolls Out New Tech Advantage Program

Posted by Continuum Staff

Jan 14 2013

More than 200 certified engineers and technicians provide outsourced, high-value, low-cost technical expertise covering 80-plus desktop and server projects

BOSTON, MA - January 14, 2013 - Continuum, a leading provider of managed service solutions, today announced Continuum Tech Advantage, a new program that lets the company's managed services provider (MSP) partners leverage the expertise of more than 200 certified engineers and technicians on a project-by-project basis. All Tech Advantage work is performed around the clock to accommodate partner and client schedules. Examples of projects include new Active Directory set-ups, VMware vCenter, ESX and ESXi installation and configuration, and Exchange Server migrations. With more than 80 high-value, low-cost server and desktop projects to choose from, Continuum Tech Advantage helps Continuum partners expand the scope of services and volume of projects delivered to their clients and provides them an additional highly profitable source of revenue.

"We recently completed a complex technology refresh project with the help of Continuum Tech Advantage," said Paul Rouse, president, Rouse Consulting Group. "The NOC team that worked with us did a phenomenal job and completed the project on time and on budget. My client was also very pleased and impressed with the results."

"Tech Advantage is designed to run 24 x 7 so work is performed even while our partners sleep," said Rob Autor, senior vice president of global service delivery at Continuum. "For example, our partners' next Citrix XenApp installation and configuration, or VMware physical-to-virtual server conversion project can be done in the middle of the night and be ready first thing in the morning when they get to the office. Our partners benefit from outsourced, low-cost technical expertise for project work that can be sold at retail prices. It all adds up to higher customer satisfaction and increased partner profitability. Over the next few months, we will be significantly expanding the types of Tech Advantage projects that we offer."

 

Contact:

Tracy Wemett

BroadPR

+1-617-868-5031

tracy@broadpr.com

All trademarks recognized.

Contact:

Alex Jafarzadeh
March Communications
+1-617-960-9900
continuum@marchcomms.com


About Continuum

Continuum empowers managed IT service providers, giving them the technology platform, services and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients’ IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s R1Soft product line. For more information, visit https://www.continuum.net/ or https://www.r1soft.com/ and follow on LinkedIn and Twitter @FollowContinuum.