Continuum Presents on Outsourced NOC and Help Desk Services at Autotask Community Live!

Posted by Continuum Staff

Sep 26 2016

Continuum’s Frank Bauer Presents at Autotask Community Live! – September 25-27, 2016 – Miami, Florida; Demonstrations of Continuum/Autotask API Integration in Booth #17

BOSTON – Sept. 26, 2016Frank Bauer, Continuum’s Senior Channel Development Manager at Continuum®, the only channel-exclusive IT management platform company, is presenting, “The Tangible Impact of Leveraging an Outsourced NOC and Help Desk,” at Autotask Community Live!, taking place on Sunday, September 25 – Tuesday, September 27, 2016 in Miami, Florida. Continuum is conducting demonstrations of its API integration with Autotask’s business management and Continuum’s Remote Monitoring and Management (RMM) platform in booth #17. Continuum is a Gold Sponsor of the event. 

WHAT WHEN:  Continuum Managed Services at Autotask Community Live!

  • “The Tangible Impact of Leveraging an Outsourced NOC and Help Desk,” Presented by Frank Bauer – Monday, September 26, 4:10 p.m. – 4:40 p.m. EDT
  • Demonstrations of Continuum/Autotask API Integration – Sunday, September 25 – Monday, September 26, 2016 – Booth #17

WHERE: The Diplomat Resort & Spa, 3555 South Ocean Drive, Hollywood, Florida

The integration between Autotask’s business management and Continuum’s RMM platform allows MSPs to experience significant time savings, streamline the process from issue to resolution, deliver 24x7x365 support with ease and optimize the IT function. In the booth, Continuum is sharing best practices that help MSPs leverage the integration to gain greater efficiency, improve margins and better support their clients. Continuum’s RMM offers proactive problem resolution supported by 700 technicians at the company’s industry-leading Network Operations Center (NOC), resolving thousands of alerts, around the clock.

Frank Bauer’s presentation discusses how these services can have your Total Cost of Ownership and Total Cost of Service Delivery resulting in more billable hours, higher end point to technician ratios and higher margins. 

For more information on the event, visit: http://www.autotask.com/commlive and follow #CommLive on Twitter.

Contact:

Tracy Wemett
BroadPR
+1-617-868-5031
tracy@broadpr.com


About Continuum

Continuum is the only channel-exclusive IT management platform company that allows its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for their small-and-medium-sized business clients. Continuum’s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructure from a single pane of glass, all backed by an industry–leading Network Operations Center (NOC) and Help Desk. The company employs more than 1,300 professionals worldwide, monitors 1 million endpoints for its 5,800 partners including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting nearly 250,000 servers worldwide with Continuum’s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit https://www.continuum.net/ or https://www.r1soft.com/ and follow us on LinkedIn and Twitter @FollowContinuum.