Continuum MSP Partner Success with Autotask Integration Highlighted at Autotask Community Live!

Posted by Continuum Staff

Jun 02 2014

Continuum Unveils New Autotask API Integration at Autotask Community Live! – June 8-10, 2014 – Miami, Florida – Booth #100

BOSTON – June 2, 2014Continuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, is supporting more than 400 of its Managed Services Provider (MSP) partners who utilize Autotask for greater efficiency and profitability at Autotask Community Live!, Sunday, June 8 – Tuesday, June 10, 2014 in Miami, Florida. Michael George, CEO of Continuum, is delivering the keynote address, “Cloud and IT Convergence – How Technology is Driving Business Innovation.”The Continuum and Autotask partnership allows seamless integration and simplification of workflow for MSPs, resulting in increased efficiency and greater profitability.

WHAT: Continuum Managed IT Services at Autotask Community Live!

  • CEO Michael George Presenting, “Cloud and IT Convergence – How Technology is Driving Business Innovation” – Tuesday, June 10, 2014 at 10:00 a.m. EDT
  • Amory Wakefield, Product Director, is discussing Continuum’s new API integration with Autotask in Break Out Session #1 – Monday, June 9, 2014 at 3:20 p.m. EDT
  • Dee Zepf, Vice President of Products and Technical Services, is discussing the cloud and Continuum’s C3 in Break Out Session #2 – Tuesday, June 10, 2014 at 1:40 p.m. EDT
  • Continuum Booth #100 – Learn about Continuum’sintelligent Remote Monitoring and Management (RMM) solution backed by industry-leading 24x7x365 Network Operations Center (NOC) and Service Desk as well as Continuum’s new API integration with Autotask 

WHEN: Sunday, June 8, 2014 – Tuesday, June 10, 2014           

WHERE: The Westin Diplomat Resort & Spa, 3555 South Ocean Drive, Hollywood, Florida

The integration between Autotask's business management and Continuum's RMM platform allows MSPs to experience significant time savings, streamline the process from issue to resolution, deliver 24x7x365 support with ease and optimize the IT function. In Breakout Session #1, Amory Wakefield is joined by Jason Holbrook of Empower Information Systems (EIS) who shares the benefits of taking advantage of the integration. They discuss Continuum’s new API integration with Autotask and its uniqueness relative to other RMM providers.

“The round trip ticketing between Continuum and Autotask thru Autotask Extend allows EIS to have the leverage and agility to know where we are in the process of serving our customers, making sure we get them the right information and solving any issues that they have efficiently – the first time,” said Jason Holbrook, Owner at EIS, a Continuum partner. “The integration is very simple and straightforward, and it doesn’t take someone all day to get it done.”

Continuum is a Diamond Sponsor of Autotask Community Live! The event allows MSPs to connect with partners at Autotask's premier channel event. For more information, visit:http://autotaskcommunitylive.com/.

“The real-world advice and best practices you get from other users at Autotask Community Live helps you leap ahead and learn approaches you’ve never considered,” said Dee Zepf, Vice President of Products and Technical Services at Continuum. “We are excited to share best practices that help MSPs leverage Continuum’s integration with Autotask, so they can gain greater efficiency, improved margins and better support for their clients.”

Autotask is a platinum sponsor of Navigate 2014, Continuum’s first user conference, on Sunday, September 21 – Tuesday, September 23, 2014 at the Seaport Hotel in Boston. For more information, visit: http://www.continuum.net/navigate.

Contact:

Alex Jafarzadeh
March Communications
+1-617-960-9900
continuum@marchcomms.com


About Continuum

Continuum empowers managed IT service providers, giving them the technology platform, services and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients’ IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s R1Soft product line. For more information, visit https://www.continuum.net/ or https://www.r1soft.com/ and follow on LinkedIn and Twitter @FollowContinuum.