Continuum Launches Online Encyclopedia for Managed IT Services

Posted by Continuum Staff

Jul 08 2015

MSPedia by Continuum Designed for MSPs to Have the Most Up-to-Date Information on Technology, Services and Industry Related Terminology

BOSTON – July 8, 2015Continuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, has launched MSPedia, a collection of product-agnostic, educational articles packed with information relevant to managed IT services. Available at, this unique resource currently has seven comprehensive articles on various topics ranging from remote monitoring and management (RMM), network operations centers (NOC) and backup and disaster recovery (BDR) to help desk services, security and mobile device management (MDM). More articles are being added in the near future.

“As the industry continues to change and grow, we continue our commitment of making a wide variety of cutting-edge, educational resources available to ensure our partners continue to lead the industry,” said Jeanne Hopkins, Senior Vice President & CMO at Continuum. “We have designed MSPedia to be the reference hub for managed IT services so our MSPs have a guide for industry related terms with links to additional information when assisting their clients." 

Each article contains various sections including an overview, history and challenges, benefits to the technology, links to related eBooks, external sources and reading, and more. Most MSPs know data protection and business continuity technologies are essential, for example, but there are many types of BDR in which to choose. MSPedia is a starting point when needing more information about various technologies and industry related terminology.

The managed IT services industry is constantly expanding, as is the number of solutions MSPs can offer clients. Between RMM, BDR, MDM, help desk services, cloud platforms and more, MSPs can take advantage of this lucrative market. Using MSPedia as an information home base, MSPs can grow their portfolio of services with the knowledge needed to make confident business and technology decisions. MSPedia will continue to grow and evolve with the industry, molding MSPs into masters of their field and providing the foundation for uncharted success.

To access MSPedia, visit:

To access other educational resources available from Continuum, visit the MSP Resource Center at:


Tracy Wemett

About Continuum Managed IT Services

Continuum is the technology industry's only channel-exclusive provider of fully integrated managed IT services, allowing its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for small-and-medium-sized businesses. Continuum’s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructurefrom a single pane of glass, all backed by an industry–leading network operations center (NOC) and Help Desk. MSPs leverage Continuum’s pay-as-you-grow business model to scale IT services without committing to long-term contracts and to reserve in-house staff for strategic initiatives. The company employs over 1,000 professionals worldwide, supports over 3,500 partners and monitors over 650,000 endpoints. For more information, visit or follow us on LinkedIn and Twitter @FollowContinuum.