Continuum Expands PSA Platform Offerings with Computicate PSA Partnership

Posted by Continuum Staff

Jul 05 2017

Continuum Partners with PSA Platform to Meet the Diverse Needs of its MSP Partners

BOSTON, Mass. – July 5, 2017Continuum®, the exclusive provider of the only vertically integrated IT management and service delivery platform that enables MSPs to reshape how they deliver IT services, today announced that Computicate PSA, an intuitive Professional Service Automation (PSA) platform built for Managed Service Providers (MSPs) worldwide, has integrated with the Continuum platform. Through the partnership, Continuum offers its MSP partners greater variety and customization based on their individual business needs.

The partnership streamlines processes and supports business scenarios, providing continuous synchronization of tickets and managed devices, and seamless workflow between Computicate PSA’s 100 percent SaaS platform and Continuum’s industry-leading Network Operations Center (NOC) and Help Desk. Requiring minimal configuration, Computicate PSA gives MSPs the ability to automate their managed service operations, improve productivity, and grants them full control of business processes, including workload predictability.

Computicate PSA’s intuitive, web-based dashboard provides valuable real-time insights into business metrics, to oversee and optimize performance. The integration of Computicate PSA with Continuum’s platform will also largely benefit international MSPs, as the platform has full localization for several countries.

“Our goal has always been to provide the best integrated PSA platform for MSPs,” said Martijn van der Schaaf, CEO of Computicate PSA. “Our integration partnership with Continuum is a win-win for both organizations. Continuum is able to offer its customer base an additional option for a PSA solution and our users now have access to another integrated, world-class IT management platform.”

Computicate PSA is the latest PSA vendor to announce its integration with Continuum, joining ConnectWise, Autotask, Kaseya BMS, Accelo and Tigerpaw.

“We’re very pleased to be expanding our platform through our partnership with Computicate PSA,” said Carl Resnik, Senior Product Director for RMM at Continuum. “PSA platforms are an integral part of an MSP’s business. By giving our partners a wide range of PSA options, they are able to select the one that best fits the requirements of their diverse client base.”

Resources

  • Discover how other MSPs have scaled to success with Continuum’s platform by reading their stories here.
  • Gain a deeper understanding of Continuum’s IT management platform during Navigate 2017, Continuum’s unique three-day managed IT services event, taking place October 2 – 5, 2017 at The Cosmopolitan™ in Las Vegas. Register to attend today!

About Computicate PSA

Computicate PSA has Dutch roots, but services MSPs worldwide, with offices in Europe and the United States. A 100% SaaS platform, Computicate PSA makes automation and streamlining of managed services operations easy and accessible to all MSPs. Computicate PSA is complete, easy to configure and use, and takes away the hurdles of costs and complexity that are usually associated with PSA tools.

For more information, visit http://www.computicatepsa.com.

Contact:

Rebecca Ferrick
March Communications
+1-617-960-9857
continuum@marchcomms.com


About Continuum

Continuum empowers managed IT service providers, giving them the technology platform, services and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients’ IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s R1Soft product line. For more information, visit https://www.continuum.net/ or https://www.r1soft.com/ and follow on LinkedIn and Twitter @FollowContinuum.