Distribution Agreement Opens Up New Australian MSP Markets for IT Service Delivery Platform Provider

BOSTON, Mass. – August 21, 2017 – Continuum®, the exclusive provider of the only vertically integrated IT service delivery platform that enables MSPs to scale rapidly and profitably, and Bluechip Infotech, one of Australia’s leading IT distribution networks, have signed a distribution agreement that will bring Continuum’s industry-leading platform and services to Bluechip Infotech’s customers, while opening up new Asia-Pacific markets for the technology provider. The agreement demonstrates Continuum’s commitment to the region, following the opening of its Sydney, Australia headquarters earlier in 2017.

The agreement will allow Bluechip Infotech to market Continuum’s remote monitoring and management (RMM) platform, powered by the company’s network operations center (NOC), to managed service providers (MSPs) in Australia and New Zealand. The platform allows MSPs to efficiently manage thousands of customer end-points, giving them back the resources to focus on higher-end, more profitable tasks at a time when skilled IT workers are highly sought-after.

For Continuum, the agreement is part of an international growth strategy to power MSP profitability in the Asia-Pacific region with its transformational business model. By partnering with Bluechip Infotech, Continuum gains access to the sizeable Australian MSP market through the distribution company’s network of over 1,000 partners, expanding brand awareness and market presence across the region.

“It’s vital for us to work from a single pane of glass, in every sense of the word, so to be able to leverage Continuum’s RMM solutions through the same relationship as our technology distribution is vital,” said Nick Moran, Managing Director, Evolve IT Australia. “Using Continuum’s solutions has allowed us to receive more accurate and consistent alerting, while spending less time managing our tools – something that our business wasn’t resourced to ever do well. This has allowed us to spend more time strategically with our clients, delivering projects and solutions that deliver real business outcomes and ultimately, greater client satisfaction.”  

“Continuum’s IT management solutions are some of the best in the North American market, and we’re glad to be bringing those solutions to businesses in Australia and New Zealand,” said Johnson Hsiung, Managing Director, Bluechip Infotech. “Our MSP partners are continually seeking out solutions that not only help them complete day-to-day tasks, but that enable their businesses to grow into more profitable, efficient operations. Continuum has both the track record and the data, to show its platform can meet those needs, and we’re looking forward to expanding its market presence in the region.”

“Continuum’s MSP partners have proven to be more profitable as a result of our transformational business model,” said Bob Kocis, Chief Revenue Officer, Continuum. “Our agreement with Bluechip Infotech allows us to expand the capabilities of that business model to MSPs in Australia and New Zealand, and is part of our wider strategy to deliver IT management solutions that power MSPs to profitability across the Asia-Pacific region.”


Alex Jafarzadeh
March Communications

About Continuum

Continuum empowers managed IT service providers, giving them the technology platform, services and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients’ IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s R1Soft product line. For more information, visit https://www.continuum.net/ or https://www.r1soft.com/ and follow on LinkedIn and Twitter @FollowContinuum.