Continuum RMM recognized for its ability to increase MSP efficiency, reduce service delivery costs and drive profitable growth.

BOSTON, MA – May 3, 2018 – Continuum®, the exclusive provider of the only vertically integrated IT management and service delivery platform, has been awarded Best RMM Offering by Channelnomics for Continuum RMM, the company’s remote monitoring and management solution built for scalable and profitable MSP growth. The award recognizes Continuum as an IT channel vendor that specializes in RMM and is dedicated to supporting the growth of MSPs through a combination of outstanding product, service, channel programs, and business partnering.

Continuum RMM is the only fully-managed remote monitoring and management solution built to directly address the common business challenges of MSPs. The solution is designed to give visibility into every aspect of client IT environments—allowing MSPs to proactively monitor, manage, and troubleshoot client endpoints. Additionally, Continuum RMM offers 24x7 support for both MSPs and end clients through Continuum-owned and -operated Network Operations Center (NOC), Security Operations Center, (SOC) and Help Desk.

Unlike other solutions, Continuum RMM empowers IT service providers with advanced technology backed by a skilled technical workforce to increase efficiency, absorb day-to-day IT management, and enable in-house technical teams to focus on more rewarding and revenue-generating projects that maximize their full skillset. In turn, this offers MSPs a level of profitability and an opportunity to scale that’s unique in the IT channel.

The model was validated when Service Leadership, Inc. analyzed empirical data to determine how Continuum partners' financial performance compared to other MSPs. The findings illustrate the advantage of Continuum’s business model, resources and robust RMM solution—an engine that fuels MSP growth and profitability in a market that is otherwise under competitive and fiscal pressure.

“IT service providers know that in order to grow their bottom lines, they need to serve their clients’ complex technology needs in a market where skilled technicians are increasingly hard to come by,” said Michael George, CEO, Continuum. “We designed Continuum RMM to allow providers to do just that, by making the day-to-day tasks easier to manage and freeing up their skilled technicians for higher-level projects that drive greater business value. That’s one of the reasons why Continuum partners have been proven to achieve greater profitability than other MSPs, and we’re proud that Continuum RMM has been recognized as 2018’s Best RMM Offering by Channelnomics.”

For more information on the Channelnomics MSP Awards 2018, please visit: https://www.channelnomics.com/channelnomics-us/feature/3031213/managed-services-success-in-2018

If you’d like to learn more about Continuum RMM, 2018’s Best RMM Offering, please visit: https://www.continuum.net/platform/software/remote-monitoring-and-management

Contact:

Alex Jafarzadeh
March Communications
+1-617-960-9900
continuum@marchcomms.com


About Continuum

Continuum empowers managed IT service providers, giving them the technology platform, services and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients’ IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s R1Soft product line. For more information, visit https://www.continuum.net/ or https://www.r1soft.com/ and follow on LinkedIn and Twitter @FollowContinuum.