Continuum Appoints Senior Vice President, Human Resources

Posted by Continuum Staff

Jul 13 2016

With More Than 15 Years of Experience, Ai-Li Lim Joins Continuum Amidst Aggressive Hiring Across 5 Global Offices

BOSTON – July 13, 2016Continuum®, the only channel-exclusive IT management platform company, has appointed Ai-Li Lim as Senior Vice President, Human Resources for the company. Her charter is to ensure that Continuum is a great place to work for its more than 1,250 employees located across five global offices. Most recently, Ai-Li was Vice President, Human Resources at Boston Beer Company where she supported 1,500 employees in nine locations. In addition, Ai-Li’s background includes VistaPrint (now Cimpress), Fidelity Human Resource Services and Monitor Group. This appointment comes amidst aggressive hiring for Continuum.

“Our people are our most important asset, and we expect to add more than 200 employees to our team in the second half of the year,” said Michael George, CEO at Continuum. “As we plan to find the best of the best, we are confident that Ai-Li’s experience with recruiting, retention and all HR related functions will help us to attain our goals. As we continue to build a great place to work for our top notch team, we will also invest in the tools and training for our leadership team and help every employee to maximize their potential with us.”

Ai-Li Lim has more than 15 years of progressive experience leading all aspects of human resource management, including recruiting, performance management, organizational development, employee relations, communications and compensation. At The Boston Beer Company, Ai-Li developed and implemented multiple new structures and processes to support more than 20 percent growth and to drive organizational effectiveness, including multiple cultural and engagement initiatives. As Senior Director, Human Resources for VistaPrint, she introduced a new HR strategy and organizational design to drive employee engagement and cultural change as well as led all aspects of HR due diligence and post-acquisition integration activities for a $6.5 million acquisition. 

Ai-Li was also Director, Management Effectiveness for Fidelity Human Resource Services and served Cambridge, Massachusetts-based Monitor Group in various HR roles for more than seven years. Ai-Li has a master’s degree in business administration with distinction from Northwestern University – Kellogg School of Management with a concentration in management and strategy, marketing and organizational behavior. She has a bachelor’s degree in political psychology from Williams College.

“I am delighted to be joining the team at Continuum,” said Ai-Li Lim. “The company already has developed quite a unique, winning culture. I look forward to building upon the company’s success by developing and executing the employee-centric strategies which support its current and future growth.”

In February, Continuum relocated its corporate headquarters to a new, custom-designed office space on the 31st floor of 99 High Street, complete with spectacular 360-degree views of Boston. The move was in response to company growth as Continuum is now the largest and fastest growing company in the remote monitoring and management (RMM) as well as backup and disaster recovery (BDR) space. For more information on Continuum’s Boston headquarters, visit:

The company has other locations in Cranberry Township, Pennsylvania; Houston, Texas; London, England and Mumbai, India. For open positions, visit:


Tracy Wemett

About Continuum

Continuum is the only channel-exclusive IT management platform company that allows its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for their small-and-medium-sized business clients. Continuum’s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructure from a single pane of glass, all backed by an industry–leading Network Operations Center (NOC) and Help Desk. The company employs more than 1,250 professionals worldwide, monitors 1 million endpoints for its 5,800 partners including MSPs servicing more than 55,000 SMB customers and web hosting providers protecting nearly 250,000 servers worldwide with Continuum’s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit or and follow us on LinkedIn and Twitter @FollowContinuum.