Continuum and its partners receive top honors at UK’s Network Group Awards

Posted by Continuum Staff

Jun 08 2017

Continuum beats out competitors in two key categories as top partners are recognized for their outstanding growth

BOSTON – June 8, 2017 – Continuum®, the exclusive provider of the only vertically integrated, intelligent IT management and service delivery platform that enables MSPs to reshape how they deliver IT services, took top honors at the Network Group Gala & Awards on May 25th. Up against top competition from the industry, the company was named ‘Specialist Vendor of the Year,’ and won ‘Business Product of the Year’ for Continuum RMM Elite Server Care.

“The Continuum team’s achievement is quite incredible and a testament to their hard work and dedication over the last year,” said Phylip Morgan, Group Managing Director, Network Group. “The NG Awards are the toughest to win, as the member companies of the group are the only ones who can nominate and cast votes. The Continuum team has taken time to understand our business and our unique proposition in the marketplace, and has provided all the help, support and engagement we need to deliver winning results over the last year. I’m sure that the unique services and solutions proposition that Continuum provide for us will continue to help us remain the leading technology community in the UK.”

Two of Continuum’s MSP partners were also honored for outstanding growth at the event, which was held by Network Group, the largest technology peer group in the UK and Ireland comprising MSPs with a combined worth of £300 million. Urban Network was named ‘B2B Reseller of the Year,’ while ATG-IT was awarded ‘MSP of the Year.’

“Continuum’s platform has given us the power to grow as an MSP,” said Mark Matthews, Managing Director, ATG-IT. “We can rely on Continuum’s RMM solution and their 24/7 help desk technicians, and now have the Network Operations Centre involved in 45% of tickets through our support desk. This allows our teams to focus their efforts on delivering our industry-leading support and high-level projects for our clients, and has enabled us to expand our portfolio of services. The ever-evolving service and great support, from sales through to the NOC team, along with the community of peers Continuum brings together, makes it vital to our business and key to our success here at the Network Group Awards.”

The success of Continuum and its partners at the Network Group Awards highlights the advantages of the company’s transformational business model, which gives IT service providers 24/7 access to an on-demand IT workforce of nearly 1,000 certified NOC and Help Desk technicians with broad and deep expertise. This empowers service providers with the instant operational capability to transform their MSP business without hiring, and to elevate technicians from the day-to-day mundane work to improve job satisfaction.

“Growth for MSPs is critical, and Continuum not only enables, but encourages that,” said Perry Ashby, CEO, Urban Network. “One of the reasons we’ve been able to achieve the title of B2B Reseller of the Year is that Continuum has recognized that industry-leading technology must be coupled with the soft skills and resources that MSPs need to grow. That’s why Continuum’s investment in partners is so transformative for their businesses.”

“We are extremely honored to have received these two awards on behalf of all of Continuum, and more importantly, to see our partners achieve the highest success at the Network Group Awards, ” said Michael George, CEO, Continuum. “These awards are further proof that our technology and our transformational business model for IT service providers are having a very positive impact on our partners, and we congratulate Urban Network and ATG-IT on their successes.”

Contact:

Rebecca Ferrick
March Communications
+1-617-960-9857
continuum@marchcomms.com


About Continuum

Continuum empowers managed IT service providers, giving them the technology platform, services and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients’ IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s R1Soft product line. For more information, visit https://www.continuum.net/ or https://www.r1soft.com/ and follow on LinkedIn and Twitter @FollowContinuum.